StrawbTOPS

What I Do

Solutions Built for Your Operations. Not a Template.

Every distribution, logistics, and manufacturing business has different systems, different constraints, and different pain points. I don't sell packages — I solve your actual problems.

$39M
Contract secured via SOP buildout
1,250+
Hours of manual work eliminated annually
$19K
Saved per year via EDI cost optimization
100%
Error elimination on order processing

How I Engage

Two ways to work together, depending on where you are and what you need.

Most Common

Embedded Annual Engagement

The core of what I do.

You get me inside your business for an extended period — not parachuting in with a slide deck, then leaving. I learn your systems, build trust with your team, and implement solutions that actually stick. I keep my client roster small so the work gets the attention it deserves. Most clients start here and stay.

  • Annual contract (typically 12 months)
  • Dedicated hours each week inside your operations
  • Full scope: systems design, automation, process improvement, compliance
  • Ongoing iteration — I fix things, then find the next thing to fix
  • Direct access to me, not a junior associate
Ideal for: Operationally chaotic companies ready to actually fix things, not just talk about it.
Schedule a Discovery Call

Project-Based Engagements

Defined scope. Real outcomes.

Have a specific problem that needs solving? A system to build, a process to document, an integration to wire up? Project engagements are scoped, priced, and delivered. No retainer, no ongoing commitment.

  • Clearly scoped deliverables upfront
  • Fixed or milestone-based pricing
  • Typical range: $5K–$20K depending on complexity
  • Common projects: SOP development, custom integrations, e-commerce builds, automation workflows
  • Option to transition to embedded engagement after project
Ideal for: Companies with a specific bottleneck to solve, or not yet ready for a full annual engagement.
Talk About Your Project

What I Work On

The types of problems I solve, regardless of engagement type.

⚙️

Systems Design & Automation

Connecting your disconnected tools. Eliminating the manual work that slows your team down and introduces errors. Building workflows that run without babysitting.

  • Order management automation (Shopify → WMS → fulfillment)
  • Invoice generation and distribution workflows
  • Custom API integrations between systems vendors don't natively connect
  • EDI implementation and optimization
  • Mobile POS and field sales tools
📋

Process Documentation & Compliance

SOPs that meet audit requirements without creating operational nightmares. Documentation your team will actually follow — built on trust and training, not bureaucracy.

  • SOP development for QSR, food safety, and distribution compliance
  • Quality system buildout for major contract requirements
  • Audit preparation and readiness
  • Business continuity and emergency response planning
  • Personnel and operational policy documentation
🛒

E-Commerce & Ordering Platforms

B2B e-commerce that works the way your clients actually order — not the way a platform wants them to. Custom portals, enterprise ordering systems, and migrations off legacy platforms.

  • Shopify B2B storefront design and optimization
  • Enterprise quick-order systems with product governance
  • Custom ordering portals for major trading partners
  • Platform migrations (legacy → Shopify)
  • Multi-brand storefront architecture
🔗

Technology Strategy & Vendor Selection

Right-sizing your technology investment to your actual operational needs. Not defaulting to the most expensive solution because it's industry best practice.

  • EDI vendor evaluation and cost optimization
  • WMS selection and implementation oversight
  • Tech stack assessment and roadmap planning
  • Build vs. buy analysis
  • Vendor negotiation and contract review support

Who This Isn't For

This only works if you're actually ready to implement. If you want a report to put on a shelf, a deck to show investors, or someone to validate decisions already made — I'm not the right fit.

The clients who get the most out of my work are operationally chaotic but profitable, owner-led or have a small leadership team, and are genuinely ready to change how things work. If that's you, let's talk.

Ready to Fix the Chaos?

Start with a free discovery call. I'll figure out if I'm a fit and what would actually move the needle for your business.

Schedule a Discovery Call